Fixing Outlook's Reminders
One of my Exchange users was having problems with her calendar. Every time she was in Outlook, she was greeted with the following error:
Turns out that the problem was with a corrupted recurring calendar item. To ferret it out and delete it, you need to find all the recurring appointments in your calendar:
There was a problem reading one or more of your reminders. Some reminders may not appear. Cannot locate recurrence information for this appointment.This resulted in a few problems such as not getting any reminders unless logged into the system using OWA and the inability to sync her calendar with her Palm Treo 650. Taking a look online for solutions resulted in many unrelated issues, the most popular being an MSKB article that requires a hotfix for Outlook 2000. Since my system is Outlook 2003-based, this wasn't helpful at all.
Turns out that the problem was with a corrupted recurring calendar item. To ferret it out and delete it, you need to find all the recurring appointments in your calendar:
- In Outlook, click the Calendar folder
- Go to the View menu, choose Arrange By > Current View > Recurring Appointments
- Then you should open each appointment located in that filtered view until you locate the item that gives you an error that the item cannot be opened. Note the appointment's details and then delete it.
- Once deleted, you can go back to the default view by going into the View menu and choosing Arrange By > Current View > Day/Week/Month
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